Refund & Return Policy

 

Customer satisfaction is important to us. Please read our return and refund policy below.

1. Returns

You may return products within 3–4 days of receiving your order, only if:

• The item is damaged or defective

• The wrong item was delivered

2. Return Conditions

• Items must be unused and in original packaging.

• Proof of purchase (invoice) must be provided.

3. Return Process

To initiate a return, contact us via WhatsApp or email. Our team will guide you through the process.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrectly delivered.

5. Refunds

Once we receive and inspect the returned item, we will issue a refund via bank transfer or mobile wallet. Alternatively, you may opt for store credit.